Privacy Policy

At Forbe Jackets, your privacy matters to us. This policy walks through what information we collect when you visit our site, create an account, reach out to us, or place an order — and more importantly, how we look after it.

We’ll explain what we collect, how we use it, when (and with whom) we might share it, and the steps we take to keep it secure.

What Information Do We Collect?

When you shop with us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Order and purchase information
  • Account information
  • Anything you share with us when contacting customer support

We may also pick up some technical details automatically when you visit our site — things like your IP address, browser type, device information, pages visited, and general browsing behaviour.

What About My Payment Information?

Payments made on our site go through trusted third-party payment providers and gateways. Depending on the payment method you choose, you may enter your payment details directly with that provider.

To be clear: we don’t intentionally store your complete payment card information on our own systems. Our payment providers handle that data according to their own privacy policies and security standards.

How Do You Use My Information?

We use your information to:

  • Process and fulfill your orders
  • Confirm and deliver your purchases
  • Send order, shipping, and delivery updates
  • Respond to customer service requests
  • Process returns, exchanges, and refunds
  • Maintain and manage your account
  • Improve our website, products, and services
  • Prevent fraud, abuse, and unauthorized transactions
  • Keep our website secure and running smoothly
  • Send promotional emails, but only if you’ve opted in
  • Meet legal and regulatory requirements

We won’t use your personal information for anything outside these purposes without good reason or, where required, your consent.

Do You Share My Information?

We don’t sell your personal information — full stop.

That said, we may share limited information with trusted partners who help us run our business and serve you well, including:

  • Payment processors
  • Shipping and delivery companies
  • Website hosting and technology providers
  • Customer service providers
  • Fraud prevention and security services
  • Analytics and marketing service providers
  • Professional advisers or authorities, when legally required

For example, we’ll pass along your name, shipping address, phone number, and order details to a shipping carrier so your package can find its way to you.

What About Cookies?

We use cookies and similar technologies to help our website run smoothly and to make your browsing experience better. They help us:

  • Remember your preferences
  • Keep items in your shopping cart
  • Maintain your login session
  • Understand how visitors use our website
  • Improve website performance
  • Measure advertising and marketing effectiveness

You’re free to manage or disable cookies through your browser settings — just know that turning some off may affect how parts of the site function.

Do You Use Analytics or Advertising Tools?

We do use some third-party analytics and advertising services to understand how people interact with our site, measure marketing performance, and sharpen our advertising. These tools may collect device information, IP address, pages visited, and how you interact with our website.

What If I Subscribe to Marketing Emails?

If you opt in to promotional communications, we’ll send you updates about new products, special offers, discounts, and other Forbe Jackets news. You can unsubscribe any time using the link in the email or by reaching out to us directly.

Even if you opt out of marketing emails, we’ll still send important transactional messages — things like order confirmations, shipping updates, or customer service replies.

How Do You Keep My Data Secure?

We take reasonable administrative, technical, and organizational steps to help protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. Our site may use SSL/TLS encryption to help safeguard information as it travels between your device and our website.

That said, no website or online service can promise complete, airtight security — it’s something we take seriously, but it’s worth knowing.

How Long Do You Keep My Information?

We hold onto personal information for as long as it’s reasonably needed — to provide our services, process orders, maintain business records, resolve disputes, prevent fraud, meet legal obligations, and enforce our agreements. Once it’s no longer needed, we’ll securely delete or anonymize it where appropriate.

What Choices Do I Have?

You’re welcome to:

  • Request access to the personal information we hold about you
  • Ask us to correct inaccurate information
  • Request deletion of certain information, where applicable
  • Opt out of promotional communications
  • Ask us questions about how your information is collected or used

We may need to verify your identity before completing certain requests — just to keep your information and account safe.

What About Children’s Privacy?

Forbe Jackets isn’t intended for children under 13, and we don’t knowingly collect personal information from anyone under that age.

Third-Party Websites

You may run into links to third-party websites or services on our site. These operate independently with their own privacy policies and terms, so we’d encourage you to give those a read if you visit them.

What If I’m Shopping From Outside the US?

Forbe Jackets serves customers around the world. Depending on where you live and where our service providers are based, your personal information may be processed or stored in a country other than your own.

Will This Policy Change?

From time to time, yes — as our business, website, or legal requirements evolve. Whenever we make updates, you’ll find the latest version posted right here.

Get in Touch

Forbejackets.com is owned by ZENTIX INTERNATIONAL LLC
Address: 7901 4TH ST N STE 27531 ST. PETERSBURG, FL 33702
Employer Identification Number: 37-2186430