Terms & Conditions
Welcome to Forbe Jackets! We’re glad you’re here. By browsing our website, shopping our collection, or placing an order, you’re agreeing to the Terms & Conditions below. We’ve written them to keep things clear and fair, so you always know what to expect when you shop with us.
Take a few minutes to read through before you place an order or dive into the site.
How We Ask You to Use Our Website
We want Forbe Jackets to stay a safe, welcoming place for everyone, so we ask that you stick to lawful use and avoid anything that could disrupt how the site runs or feels for other shoppers. That means please don’t:
- Engage in fraudulent or unlawful activity
- Try to gain unauthorized access to our website or systems
- Interfere with our website’s security or everyday operation
- Copy, reproduce, or misuse our content, images, product descriptions, or branding without our permission
If we find that these terms haven’t been respected, we reserve the right to limit or close off access to our website.
Can I Trust the Product Information on Your Site?
We do our best to keep everything accurate — descriptions, images, sizes, colors, prices, materials, you name it. That said, a few things are worth knowing:
- Colors can look slightly different depending on your screen, lighting, or device — it happens!
- Availability and pricing may shift from time to time without notice.
- If we spot an error in a description, price, or availability after you’ve placed an order, we’ll reach out to fix it together — whether that means correcting the info or, if needed, cancelling the order.
What If an Item I Ordered Isn’t Available?
We mark items as “In Stock” when they’re ready to ship, but availability can occasionally change due to inventory, quality checks, or fulfillment hiccups. If something you ordered becomes unavailable, we’ll get in touch to sort out an alternative, an updated delivery option, or a refund — whatever works best for you.
How Does Payment Work?
You can use any of the payment methods shown at checkout, and prices are displayed in the currency you see there unless we say otherwise. Your order will be processed and shipped once payment goes through successfully.
We work with trusted third-party payment processors and secure technology to help keep your payment details safe. To be clear, Forbe Jackets doesn’t intentionally store or sell your complete payment card information.
Will My Order Always Be Accepted?
Placing an order is the first step, but it doesn’t automatically guarantee it’ll go through. Every so often, we may need to decline or cancel an order for reasons like:
- Product availability or inventory issues
- Incorrect or incomplete customer information
- Payment or billing issues
- Pricing or product information errors
- Suspected fraudulent or unauthorized activity
- Shipping restrictions or other circumstances beyond our control
If we cancel an order after payment has already gone through, don’t worry — we’ll refund you to your original payment method, in line with our policies.
How Does Shipping Work?
We ship worldwide to eligible destinations, with a speedier premium option available in select areas too.
Here’s what to expect:
- Standard: 8–12 business days after dispatch
- Premium: $30, 6–8 business days after dispatch
- Processing/handling: usually 1–3 business days
These timeframes kick in once your order has been processed and dispatched. While we always aim to hit these windows, delivery times are estimates rather than guarantees — things like customs clearance, weather, holidays, carrier delays, or remote locations can sometimes slow things down.
What About Customs Duties and Taxes?
If you’re ordering internationally, your package may be subject to customs duties, import taxes, brokerage fees, or other charges set by your destination country. These are determined by local authorities, so they’re outside our control — and unfortunately, the responsibility falls to you as the customer.
What If I Need to Return or Exchange Something?
We get it — sometimes an item just isn’t right. Eligible products can be returned or exchanged under our Return & Exchange Policy, whether it’s the wrong size, a change of heart, or something arrived defective or incorrect.
And if we made the mistake — wrong item, wrong size, wrong color, or a defective product — we’ll look into it and make it right.
For all the details, take a look at our Return & Exchange Policy.
Can I Cancel My Order?
Life happens! You can cancel your order within 24 hours of placing it for a full refund, as long as it hasn’t already been processed for shipment.
If you need to cancel after that first 24-hour window, the cancellation terms in our Return & Exchange Policy will apply.
Once your order has shipped, we’re not able to cancel it — but you’re welcome to request a return after it arrives, following our Return & Exchange Policy.
What About My Account?
If you set up an account with us, it’s on you to keep your login details secure and to let us know if anything looks off with your account activity. If we ever notice an account being used fraudimg to break these terms, we may need to suspend or close it.
Who Owns the Content on Your Site?
Everything original on Forbe Jackets — product images, descriptions, logos, site design, graphics, text, videos, and more — belongs to us or is licensed to us, and it’s protected under applicable intellectual property laws. Please don’t copy, reproduce, modify, distribute, sell, or reuse our content commercially without written permission.
What About Links to Other Websites?
You might come across links to third-party websites, payment providers, shipping services, or other external tools on our site. These operate independently, with their own terms and privacy practices, so we’re not responsible for what happens on their end.
How Do You Handle My Privacy?
Using our website also means agreeing to our Privacy Policy. We take reasonable steps to protect your information and handle it responsibly in line with our privacy practices.
What’s Your Liability?
To the extent the law allows, Forbe Jackets won’t be held responsible for indirect, incidental, or consequential losses related to using our website or products. That said, nothing here is meant to take away any rights or protections you’re entitled to under the law.
Will These Terms Ever Change?
They might! As our business grows and evolves, we may update these Terms & Conditions from time to time. When we do, you’ll find the revised version posted right here, along with the updated effective date.
Get in Touch
Got a question about our Terms & Conditions, products, orders, or any of our policies? We’d love to hear from you.
Forbejackets.com is owned by ZENTIX INTERNATIONAL LLC
Address: 7901 4TH ST N STE 27531 ST. PETERSBURG, FL 33702
Employer Identification Number: 37-2186430
- Email: support@forbejackets.com
- Sales Inquiries: sales@forbejackets.com
- General Inquiries: info@forbejackets.com
- Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM (Eastern Time)
